Our

Privacy Policy

PROLien USA (“PROLien,” “we,” “us,” or “our”), a subsidiary of PRO Land Companies, operates the website prolienusa.com and provides automated municipal lien search and property intelligence services to title agents and real estate attorneys. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site and services.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly:

  • Contact information such as your name, company name, email address, and phone number when you fill out a contact or order form.
  • Account credentials if you register for a user account or log in to our platform.
  • Order details and property information submitted when requesting a municipal lien search.
  • Communications you send us via email, phone, or contact forms.

Information Collected Automatically:

  • IP address, browser type, device type, and operating system.
  • Pages visited, time spent on pages, and referring URLs.
  • Cookies and similar tracking technologies to enhance your browsing experience.

Information from Third Parties:

  • We may receive data from software integration partners such as Qualia, SoftPro, RamQuest, and Closers Choice when you access our services through those platforms.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill municipal lien search orders and deliver reports.
  • Communicate with you about your orders, account, and support requests.
  • Improve and optimize our website, services, and automated processes.
  • Send service-related notifications and updates.
  • Comply with legal obligations and enforce our agreements.
  • Detect and prevent fraud or unauthorized access.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

  • Service Providers: With trusted vendors who assist in operating our platform, processing orders, or providing technical support, under strict confidentiality obligations.
  • Integration Partners: With title software platforms you use to place orders through our integrations, as necessary to fulfill your requests.
  • Legal Requirements: When required by law, regulation, court order, or to protect our rights, property, or safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, analyze traffic, and improve functionality. You may adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location and applicable law, you may have rights including:

  • Accessing the personal information we hold about you.
  • Requesting correction of inaccurate information.
  • Requesting deletion of your personal information, subject to certain exceptions.
  • Opting out of marketing communications at any time.

To exercise any of these rights, please contact us at support@prolienusa.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their respective privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

PROLien USA | A subsidiary of PRO Land Companies

Phone: 561-367-3698

Email: support@prolienusa.com

Website: prolienusa.com